TERMS OF SERVICE

OVERVIEW

Welcome to Vellarissa. Throughout this website, the terms "we," "us," and "our" refer to Vellarissa. Vellarissa operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you with a secure and convenient shopping experience.

Our store is powered by Shopify, which enables us to provide our Services to customers worldwide.

These Terms of Service ("Terms") govern your access to and use of our Services, including browsing our website, placing orders, and purchasing products. By accessing or using any part of our Services, you agree to be bound by these Terms, our Privacy Policy, our Refund & Return Policy, and any additional policies referenced herein.

If you do not agree to these Terms, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent and warrant that you are at least the age of majority in your state, province, or country of residence, or that you have obtained the necessary consent to allow any minor dependents under your supervision to use the Services.

To access certain features or place an order, you may be required to provide personal information, including but not limited to your name, email address, billing address, shipping address, payment information, and phone number.

You agree that all information provided is accurate, complete, current, and truthful. You are solely responsible for updating your account information whenever necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to suspend or terminate any account that contains false, misleading, or fraudulent information.

Accounts may not be transferred, assigned, sold, or shared with any third party.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products as accurately as possible, including product descriptions, photographs, colors, dimensions, and specifications.

However, actual product colors, finishes, and appearance may vary depending on your monitor, mobile device, screen settings, lighting conditions, or manufacturing tolerances.

We do not guarantee that every product will appear exactly as displayed on your device.

All product descriptions, specifications, pricing, packaging, and availability are subject to change at any time without prior notice.

We reserve the right to discontinue any product, limit product quantities, restrict sales to specific customers or geographic regions, or refuse any order at our sole discretion.

SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase products from Vellarissa.

All orders are subject to review and acceptance. We reserve the right to refuse, limit, cancel, or modify any order for any lawful reason, including but not limited to:

• suspected fraud;
• pricing or typographical errors;
• product availability;
• payment verification issues;
• suspected resale activities;
• violations of these Terms.

Your order is not considered accepted until payment has been successfully processed and you receive an order confirmation from us.

Once an order has entered processing, cancellation requests cannot be guaranteed.

If we cancel or modify your order after payment has been received, you will receive a refund for any amount charged that cannot be fulfilled.

All returns and refunds are governed exclusively by our Refund & Return Policy.

Products purchased from Vellarissa are intended solely for personal, non-commercial use unless otherwise expressly authorized.

SECTION 4 – PRICES AND BILLING

All prices displayed on our website are listed in the currency selected by the customer and are subject to change without prior notice.

Unless otherwise stated, product prices do not include:

• applicable taxes;
• customs duties;
• import fees;
• brokerage charges;
• shipping costs.

Customers are solely responsible for any customs duties, import taxes, VAT, GST, or other governmental fees imposed by their local authorities.

We reserve the right to correct pricing errors, promotional errors, or inaccuracies at any time, including after an order has been submitted.

If a pricing error affects your order, we may contact you with the option to confirm the corrected price or cancel the order for a full refund.

You agree to provide complete, accurate, and current billing and payment information for every purchase.

By placing an order, you represent and warrant that:

• you are authorized to use the selected payment method;
• all payment information provided is accurate;
• sufficient funds are available to complete the purchase.

SECTION 5 – SHIPPING AND DELIVERY

We proudly ship to multiple countries worldwide.

Delivery estimates displayed on our website are estimates only and are not guaranteed delivery dates.

Shipping delays may occur due to circumstances beyond our control, including but not limited to:

• carrier delays;
• customs inspections;
• weather conditions;
• holidays;
• transportation disruptions;
• force majeure events.

Vellarissa shall not be liable for shipping delays caused by third-party carriers or customs authorities.

Risk of loss and ownership of purchased products transfer to the customer once the shipment has been handed over to the shipping carrier.

Customers are responsible for ensuring that the shipping address provided during checkout is accurate and complete.

Additional shipping costs resulting from incorrect shipping information may be charged to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services—including but not limited to trademarks, logos, brand names, product descriptions, text, graphics, photographs, videos, icons, designs, layouts, software, and other materials—is the exclusive property of Vellarissa, its licensors, suppliers, or affiliates, and is protected under applicable copyright, trademark, intellectual property, and unfair competition laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services solely for personal, non-commercial purposes.

You may not:

• reproduce;
• copy;
• distribute;
• modify;
• publish;
• transmit;
• display;
• create derivative works from;
• exploit;
• sell;
• license;

any content available through the Services without our prior written permission.

Nothing contained within these Terms shall be interpreted as granting any ownership rights or licenses in any intellectual property owned by Vellarissa, Shopify, or any third party.

Unauthorized use of our intellectual property may result in legal action to the fullest extent permitted by applicable law.

SECTION 7 – OPTIONAL TOOLS

From time to time, we may provide access to third-party tools, applications, or services that we neither monitor nor control.

These tools are provided strictly on an "as is" and "as available" basis without any warranties, guarantees, representations, or endorsements of any kind.

Your use of any third-party tools is entirely at your own risk and discretion. You are solely responsible for reviewing and accepting the terms and conditions established by the applicable third-party provider before using such tools.

Vellarissa assumes no responsibility or liability arising from your use of optional third-party tools.

We may also introduce new features, services, applications, or resources in the future. Unless otherwise stated, all new features shall also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, services, or resources available through our Services may include materials or links provided by third parties.

We do not control, monitor, or assume responsibility for the accuracy, legality, availability, or content of any third-party websites or services.

Accessing third-party websites is entirely at your own risk.

Vellarissa shall not be liable for any damages, losses, claims, or liabilities arising from your use of any third-party websites, products, services, or content.

Before engaging in any transaction with a third party, you should carefully review their policies, terms, and privacy practices.

Any complaints, disputes, or questions regarding third-party products or services must be directed exclusively to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

This section should not be modified.

Vellarissa is powered by Shopify, which provides the ecommerce platform that enables us to sell our products and services.

However, all purchases made through this website are made directly with Vellarissa, not Shopify.

By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of any purchase made through our store, including but not limited to product quality, shipping, returns, warranties, customer service, or disputes.

To the fullest extent permitted by law, you expressly release Shopify and its affiliates from any claims, liabilities, damages, or losses arising from purchases or transactions made with Vellarissa.

SECTION 10 – PRIVACY POLICY

Your privacy is important to us.

All personal information collected through our Services is handled in accordance with our Privacy Policy, which forms an integral part of these Terms of Service.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may also be collected and processed by Shopify in order to operate and improve the Services.

Information submitted through our website may be transferred to Shopify and other trusted service providers located in countries other than your country of residence for the purpose of processing payments, fulfilling orders, preventing fraud, improving customer experience, and providing related services.

For more information regarding how your information is collected, processed, and protected, please review our Privacy Policy.

SECTION 11 – FEEDBACK

If you voluntarily submit suggestions, ideas, reviews, recommendations, comments, testimonials, proposals, or any other materials ("Feedback"), you grant Vellarissa a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, translate, distribute, display, and otherwise exploit such Feedback in any media now known or later developed without compensation to you.

You represent and warrant that:

• you own or control all rights to the Feedback you submit;
• your Feedback does not infringe upon any third-party rights;
• your Feedback is truthful and accurate;
• your Feedback does not contain defamatory, unlawful, abusive, offensive, misleading, or fraudulent material.

We reserve the right—but have no obligation—to review, edit, refuse, or remove any Feedback at our sole discretion.

By submitting Feedback, you acknowledge that Vellarissa is under no obligation to:

• keep your Feedback confidential;
• compensate you for your Feedback;
• respond to your Feedback.

You are solely responsible for the content you submit.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through our Services may contain typographical errors, inaccuracies, omissions, or outdated information relating to:

• product descriptions;
• pricing;
• promotions;
• availability;
• shipping costs;
• estimated delivery times;
• technical specifications.

We reserve the right to correct, modify, update, or remove any inaccurate information at any time without prior notice, including after an order has been placed.

If necessary, we may cancel an order affected by an error and issue a full refund where applicable.

We are under no obligation to update information contained on the Services except as required by applicable law.

SECTION 13 – PROHIBITED USES

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You may not use the Services:

• for any unlawful purpose;
• to violate any applicable local, national, or international law;
• to infringe upon our intellectual property rights or those of others;
• to harass, threaten, abuse, intimidate, or discriminate against any individual;
• to submit false, misleading, or fraudulent information;
• to distribute spam, phishing messages, malware, viruses, or malicious code;
• to interfere with the security or operation of the Services;
• to impersonate another person or entity;
• to collect personal information belonging to other users without authorization;
• to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our written permission;
• to use bots, automated scripts, scraping tools, crawlers, spiders, artificial intelligence agents, or any automated technology to access or extract data from the Services without our prior written consent;
• to bypass, disable, or interfere with any security measures implemented on the website.

Any violation of these Terms may result in the immediate suspension or permanent termination of your access to the Services without prior notice.

We also reserve the right to pursue any legal remedies available under applicable law.

SECTION 14 – AUTOMATED AGENTS AND AI TOOLS

This section applies to any software, script, bot, crawler, artificial intelligence system, automated agent, or similar technology ("Agent") used to access, browse, interact with, or collect information from the Services.

No Agent may access or interact with the Services unless it clearly identifies itself and fully complies with these Terms.

We reserve the right to monitor, restrict, limit, suspend, or permanently block any Agent that, in our sole discretion:

• interferes with the operation of the Services;
• consumes excessive system resources;
• collects or extracts data without authorization;
• attempts to bypass security measures;
• impersonates human users;
• violates applicable laws or these Terms.

Any Agent accessing the Services must accurately identify itself through its user-agent string and must not attempt to conceal its automated nature.

You may not use automated systems, including artificial intelligence tools, to scrape product information, pricing, images, descriptions, reviews, customer data, or any other content from our website without our prior written authorization.

Unauthorized automated access may result in immediate blocking of access and legal action where permitted by law.

SECTION 15 – TERMINATION

We reserve the right, at our sole discretion and without prior notice, to suspend, restrict, or terminate your access to all or part of the Services for any reason, including but not limited to:

• violation of these Terms;
• suspected fraudulent activity;
• abuse of our Services;
• illegal conduct;
• unauthorized use of our intellectual property;
• activities that may harm Vellarissa, Shopify, or other customers.

Termination shall not affect any rights or obligations accrued prior to the termination date.

You remain responsible for all outstanding payments, obligations, or liabilities incurred before termination.

The following provisions shall survive termination of these Terms:

• Intellectual Property;
• Feedback;
• Disclaimer of Warranties;
• Limitation of Liability;
• Indemnification;
• Governing Law;
• Privacy Policy;
• and any provisions which by their nature are intended to survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information provided through the Services is intended for general informational purposes only.

While we strive to ensure that all information is accurate and up to date, we make no guarantees regarding the completeness, accuracy, reliability, or availability of any content.

To the fullest extent permitted by applicable law, all Services and products offered by Vellarissa are provided "AS IS" and "AS AVAILABLE", without any express or implied warranties of any kind.

This includes, without limitation, any implied warranties of:

• merchantability;
• fitness for a particular purpose;
• title;
• durability;
• non-infringement;
• uninterrupted availability;
• accuracy of content.

We do not warrant that:

• the Services will always be available;
• the Services will be uninterrupted or error-free;
• defects will be corrected;
• the website is free from viruses or other harmful components.

Some jurisdictions do not allow limitations on implied warranties. In such jurisdictions, certain limitations contained in this section may not apply.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Vellarissa, its owners, affiliates, employees, contractors, suppliers, service providers, licensors, and partners shall not be liable for any direct, indirect, incidental, consequential, exemplary, punitive, or special damages arising out of or relating to:

• your use of the Services;
• your inability to use the Services;
• any purchased products;
• shipping delays;
• customs delays;
• product availability;
• pricing errors;
• technical issues;
• website interruptions;
• data loss;
• loss of profits;
• loss of business opportunities;
• loss of revenue;
• replacement costs.

Our maximum liability arising from any claim relating to a purchase shall never exceed the amount actually paid by you for the product giving rise to the claim.

Nothing contained in these Terms excludes liability that cannot legally be excluded under applicable law.

SECTION 18 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Vellarissa, its owner, affiliates, employees, contractors, suppliers, licensors, partners, and Shopify from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or legal fees arising from or related to:

• your breach of these Terms;
• your misuse of the Services;
• your violation of applicable laws;
• your infringement of any third-party rights;
• any information or content submitted by you.

If any claim arises for which indemnification applies, we reserve the right to assume exclusive control of the defense and settlement of such claim at your expense.

You agree to cooperate fully with any reasonable request relating to the defense of such claims.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect.

These Terms shall be interpreted so as to give maximum legal effect to the original intent of the parties.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Failure by Vellarissa to exercise or enforce any right or provision contained in these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any additional policies or legal notices published on our website, constitute the entire agreement between you and Vellarissa regarding your access to and use of the Services.

These Terms supersede all prior or contemporaneous communications, representations, negotiations, proposals, and agreements, whether oral or written, relating to the Services.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, sublicense, delegate, or otherwise transfer any of your rights or obligations under these Terms without our prior written consent.

Any attempted assignment in violation of this provision shall be null and void.

Vellarissa reserves the right to assign, transfer, or delegate these Terms, in whole or in part, at any time without notice, including in connection with a merger, acquisition, sale of assets, corporate reorganization, or operation of the business.

SECTION 22 – GOVERNING LAW

These Terms of Service and any dispute arising out of or relating to your use of the Services or any purchase made through the Services shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.

Where permitted by applicable law, any legal action or proceeding arising under these Terms shall be brought exclusively before the competent courts of Barcelona, Spain, and you expressly consent to the jurisdiction of such courts.

Nothing contained in these Terms shall limit any mandatory consumer protection rights granted under the laws of your country of residence where such rights cannot legally be waived.

SECTION 23 – HEADINGS

The headings used throughout these Terms of Service are provided solely for convenience and reference purposes.

They shall not affect, modify, or otherwise influence the interpretation or construction of any provision contained herein.

SECTION 24 – CHANGES TO THESE TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to modify, update, replace, or amend any portion of these Terms at any time without prior notice, except where notice is required by applicable law.

Any changes will become effective immediately upon publication on our website unless otherwise specified.

Your continued use of the Services following the publication of any updated Terms constitutes your acceptance of those changes.

If you do not agree with any modification, you must discontinue using the Services immediately.

SECTION 25 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us using the information below.

Vellarissa

Owner: Dídac Herrero Ruiz

Email: infovellarissa@gmail.com

Phone: +34 660 269 581

Business Address:

Carrer Digoine 28, Bajo Exterior

08901 L'Hospitalet de Llobregat

Barcelona, Spain

EFFECTIVE DATE

These Terms of Service are effective as of the date they are published on the Vellarissa website and shall remain in effect until amended or replaced.